When you use our GST Return Filing Platform or avail the Services, we seek or collect, amongst others information such as your name, Permanent Account Number (PAN), signature, cancelled cheque, photograph and video recording, email id, phone number, business name, nature of business, bank account details, United Payments Interface (UPI) ID, and/or other payment and investment information and copies of KYC documents that helps us confirm your identity and facilitate provision of the Services through our GST Return Filing Platform. No liability pertaining to the authenticity/ genuineness of the information disclosed will lie on KarFile. Further, KarFile will not be in any way responsible to verify any information obtained from you.
In case you are required to provide your Aadhaar details to us during account creation, you acknowledge and agree that the act of providing your Aadhaar details to us is voluntary. We require Aadhaar details solely for the purpose of carrying out KYC.
We collect and store mobile numbers, e-mail addresses that you provide us on the GST Return Filing Platform and use the same for sending various communications to you.
When you visit our GST Return Filing Platform or avail the Services, we collect certain information about your interaction with our GST Return Filing Platform including the pages that you view, your internet protocol address, the links you select or actions you take, browser type, the unique identifier of your device and device information such as operating system, operating system version, browser plug-ins, crashes, system activity, hardware settings, location based information, date and time of your request and referral URL, and cookies that may uniquely identify your browser and mobile application and the previously visited webpage.
When you avail the Services, we may after obtaining consent, access and read information from your device such as information from your SMS storage for the providing the Services. Further, certain Services require us to obtain access to the ability to make phone calls or send messages using your device. If you choose to avail such Services, by agreeing to this Policy and Terms you are providing your express consent to permit KarFile to access the calling and messaging functionalities of your device.
To automate creation of relevant file (currently XML or JSON file) for you to file your income tax returns we collect information about your income, deductions, credits, dependents, etc.”.
We do not sell or share your personal or financial information to anyone. However, notwithstanding anything contained in this Policy, you expressly acknowledge, consentand agree to the following terms on information use and further authorise us to access and use your information in the manner set out below:
o use your information to manage your account, to contact you and to operate, improve, and deliver our GST Return Filing Platform and Services. We use your information to give you a customized, interactive experience as you use our GST Return Filing Platform and avail the Services.
to use your information for maintaining a record of such information and your transactions in a secure and confidential manner, and as required under the applicable laws.
to use services of third parties to provide the GST Return Filing Platform and Services for you, who are bound to keep such information confidential.
to troubleshoot software bugs and operational issues, to conduct data analysis, testing and research and to monitor and analyze usage and activity trends. Information collected may also be used to share communications to you about our ITR products & services, provide additional features through cookies and to detect and/or prevent any fraudulent/criminal/prohibited activity as per applicable laws.
to use the data in an aggregated/compiled form to produce statistical/demographic analyses for strategy and business purposes. However, these will be used in ways that will not be able to identify you or link any specific information to an individual. Such aggregated information and results/analyses shall be our property and you will not be entitled to any compensation for the use thereof.
to share your information with judicial, administrative and regulatory entities to comply with any legal and regulatory requirements.
to summarize information about your usage and combine it with that of others to learn about the use of the GST Return Filing Platform and Services and further to help us develop new products and services.
to use your information to manage your account, to contact you and to operate, improve, and deliver our products and services, including the GST Return Filing Platform. You further acknowledge, agree and authorise us to use your information for market research, project planning, product development, troubleshoot problems and analyse user behaviour.
to use your information to compute the charges for the products and services you purchase.
to use the contact information to communicate with you. You further expressly consent and authorise us to send you messages on your mobile number, call you on your mobile number, send you messages and communicate with you in any other manner for the purpose of providing you GST Return Filing Platform and Services.
to use third-party advertising companies to display advertisements. Such companies may use information about your visits to the GST Return Filing Platform and Third-Party GST Return Filing Platforms in order to provide advertisements about goods and services of interest to you. We will not provide your ERI data to third party advertising companies.
to share your information with our third party service providers and our affiliates to host, use, copy, transmit, process, store, analyse, display, communicate with you, make derivations, and back up all data you submit to us through the GST Return Filing Platform limited to the purpose of provision of ITR services.
to conduct audit of your records without any notice in case of apprehension of fraud.
to retain/ store your data and confidential information, of any nature (either wholly or partially), in KarFile’s servers or cloud or otherwise in any other medium as may be transmitted/ processed/ passed through the GST Return Filing Platform.
If you choose to use Services provided our third-party service providers through the GST Return Filing Platform, your information may be governed by the terms of the privacy policy of such third-party service providers. We will not be responsible or liable for the privacy practices of any third-party service providers.
Like many websites, we use cookies, flash cookies, web beacons or similar technologies. “Cookies” are small text files that are stored on your computer or other device when you visit certain online pages that record your preferences and actions. We use cookies for a variety of purposes, including remembering you and your preferences, tracking your use of our GST Return Filing Platform, and facilitating your use of GST Return Filing Platform. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. However, please note that refusing a cookie may limit your access and/or use of GST Return Filing Platform and Services.
There may be instances when you receive a seemingly legitimate looking e-mail asking your personal information from you such as your credit card details, bank account details, one-time passwords, contact information, etc. KarFile will never ask for such information from you via e-mail.
Such activities are usually carried on by unauthorized individuals and are illegal in nature. They are called phishing or identity theft. In case of any suspicion of such activity or on receiving such an e-mail you are certain it was not sent by us. We advise you to not respond to such mail and to take whatever action you see fit.
We will retain your information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We encourage you to review the information and inform about any discrepancies and information found to be inaccurate shall be corrected or amended. Please reach out to us at support@KarFile.in in case you would like to review the information collected by us. 7.3. You shall at all times, take adequate necessary precautions, at your end, to preserve the integrity and security of your data which shall include and not be limited to your personal information. All information disclosed by you shall be deemed to be disclosed willingly and without any coercion.
We want to inform you that whenever you use our GST Return Filing Platform or avail the Services, we collect data from your device called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, configuration of the app when utilising the Service, the time and date of your use of the Service, and other statistics.
We work to protect your information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. We maintain electronic and procedural safeguards of all information. We use both internal and external resources to review our security procedures.
We make no representation as to providing or storing back-up copies of any information submitted to us. You shall be solely responsible to ensure that you maintain back-up copies of such information and in the event of any malfunctioning or failing of the GST Return Filing Platform for any reason whatsoever (including on account of maintenance), you may be required to resubmit such information. Although, we take appropriate steps to maintain the security of information we collect from you, we assume no responsibility of whatsoever nature as to make good the losses and damages you may incur, due to privacy and/or security breach of your information. We shall not be liable for any loss or damage sustained by reason of disclosure (inadvertent or otherwise) of any information and/or omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.